We are a cross-continental brand that dresses women with confidence and boldness. We are masters at seamlessly balancing femininity with strength and are known for our handcrafted custom pieces. Everyone who wears TUBO feels and looks their best in our signature silhouette.
Our mission is to empower women through clothes by preserving heritage and supporting the local community.
Thank you for your interest in becoming a TUBOWOMAN!
You’ve made the decision to become a TUBOWOMAN!
Bespoke pieces are central to the TUBO brand; we undertake special orders inspired by you and make your dreams a reality no matter the occasion.
We cannot wait to get you ready for your celebration, we are excited to take this step and go on this journey with you.
Thank you and welcome to the TUBO family.
Let’s get you ready for your consultation.
In order to utilize your consultation fully, it would be helpful if you are as detailed as possible on the pre-consultation questionnaire.
Once you have chosen the date for your appointment you will be asked to fill in the form and redirected to the checkout page to pay the fee for the consultation.
Are you ready to stun the world at your next event? We accompany our clients through every moment of their life, creating a TUBO fit just for you.
Web conferencing details provided upon confirmation.
Are you ready to stun the world at your next event? We accompany our clients through every moment of their life, creating a TUBO fit just for you.
The difference between this consultation and the regular option is Miss Sandrah Tubobereni, the founder and creative Director, will be present.
All further correspondence will be handled by the customer service team.
Note that all consultations are non refundable, non transferable and do not contribute towards your down payment for your dress.
Please read the terms of service before proceeding to pay. Web conferencing details provided upon confirmation.
Are you ready to stun the world at your next event? We accompany our clients through every moment of their life, creating a TUBO fit just for you.
Note that all consultations are non refundable, non transferable and do not contribute towards your down payment for your dress.
Please read the terms of service before proceeding to pay. Web conferencing details provided upon confirmation.
Are you ready to stun the world at your next event? We accompany our clients through every moment of their life, creating a TUBO fit just for you.
Note that all consultations are non refundable, non transferable and do not contribute towards your down payment for your dress.
Please read the terms of service before proceeding to pay. Web conferencing details provided upon confirmation.
There are many places to find inspiration for your dream dress, you can follow TUBO on Instagram to get inspired.
We recommend 6-12 months before your event. If your event is sooner we can offer express orders that can be placed for an additional 10% of the original dress price, depending on the design.
To be fully prepared for your event, we advise that you order your dress 6-8 months in advance. This gives enough time as our dresses are handcrafted especially for you and we want you to feel and look amazing.
Alterations can be done but will attract a cost if this is after final fittings. The cost is usually between 30-50% depending on the design. This is a separate service, please note that alterations are NOT included in dress prices.
We advise that you have someone with you as you’ll need assistance to take down your measurements as accurately as possible. (Please have a measuring tape handy in cm and a piece of string/ribbon for this)
Your measurements will be taken on the day, please come wearing appropriate clothing to ensure your dress has the perfect fit!
As we only offer a small number of in-store appointments, we advise that you choose your friends and loved ones carefully as there is a limit to 2 people.
The consultation fees are mentioned above for each service.
All virtual consultations should take around 40 minutes or less depending on each individual.
We kindly ask that you let us know 24 hours in advance if you are unable to make your arranged time and if you would like to change or cancel your appointment. Please see your confirmation email for our contact information or email us at orders@tubowoman.com
If you cancel your appointment please be aware that consultation fees are non-refundable.
After checking availability and requesting an in-store consultation, you will be met by our in-house design team who will take you through the day guiding you with options and offering suggestions to bring your dress dreams to life. Your measurement will be taken so that your dress is made to fit you.
We believe that every TUBOWOMAN deserves to look and feel their best. All our dresses are custom fitted to your measurements with NO FITTING.
You will be required to have someone to assist in taking down your measurements.
We offer a small number of in-store consultations where your measurement will be taken. We will contact you to arrange a convenient date and time for your first fitting - this is when we will make adjustments to fit your body just right. A second fitting will make any final adjustments before your dress is made available for you to collect or have delivered.
Please check for the availability of in-store consultations.
We can offer alterations but postage will be on you.
The cost of alterations is not included in the price of your dress and this attracts 30-50% depending on the design.
If you would like to tell other brides why you chose to be a TUBOBRIDE, then you can share on your social media and tag us @tubo_ or you can leave send us pictures we can post on our blog.
Kindly note that the pictures that
will be posted on our blog are at the discretion of the Tubo management.
TUBO adheres to the highest quality standards with the most expert team of artisans handcrafting each dress. Every dress is carefully inspected throughout the process of its construction to ensure that it meets the exact measurements and includes all the details agreed on.
We offer easy and convenient payment terms at TUBO in 3 simple steps:
You can sit back, relax and let us get to work to make your wedding dress dreams a reality!
We will keep you updated and make you a part of the process with constant communication and progress images and videos.
Please be informed of all other important information by reading the following carefully:
REFUNDS
There are NO refunds on Special Occasion or bridal pieces as they
are custom-made for each individual client.
RETURNS
Please note that the customer is responsible for the delivery cost of all returns and exchanges.
SHIPPING RATES
Calculated at checkout and vary depending on your location. For international orders please note that prices will vary due to courier service.
DELIVERY
Processing times are NOT included in the estimated delivery time at checkout.
We aim to process all orders within 72hrs of the order being made.
Please allow the following delivery times for your orders [(24-48hours) for Lagos state, (48-72 business days) for inter-state, (5-7 business days) for the U.K, (7-10 business days) for the U.S.A, (7-10 business days) for Australia].
Please note that during sales and high volume periods processing times may take longer.
Delivery charges are only refundable where goods are faulty. Please allow 5 business days for a refund to be processed on merchandise that was received damaged.
TRACKING
A tracking number will be sent with your order confirmation email. Please check after 24hrs to allow time for your order to be inputted into our courier services system
STOCKPILING
Dresses abandoned in the store will be given out to charity after a 1 month period and a notice will be given.
IMPORT DUTY TAX
Please be informed that for dresses shipped abroad, import duty tax, is based on tax laws of the resident country and remains the responsibility of the client.
PRE-ORDER
Items listed as 'PRE-ORDER' begin processing on the date indicated in the product description and vary between items.
DISPATCH NOTIFICATION
If you have not received a dispatch/delivery notification within the specified processing time or the dispatch date, please notify us by sending an email to readywear@gmail.com
or bespoketuboclothing@gmail.com
Please take into account 2 business days to track your order.
ITEM NOT RECEIVED
If you have not yet received your order within the estimated delivery time, please allow an extra (2 business days) before contacting us as packages may be delayed by the selected courier service or take a bit longer to add into the system.
Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.
Please note that refunds will not be issued for lost packages that have been dispatched with a tracking number; however, items will be resent if a package cannot be traced.
COLLECTION
Our flagship store is located at No.25A Admiralty way, Lekki Phase1, Lagos, Nigeria and is open for collections.
Please call +2348098775765 for further assistance.
Send us an email at orders@tubowoman.com for any enquiries.
We encourage all urgent orders to be made in advance so we can deliver the best service to you.
